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  Working draft. This document is being finalized ahead of launch and is under legal review; a few details (like the formal business entity) are still being completed. It reflects how HomeBasket actually works today. Questions: support@homebasket.io.

HomeBasket Terms of Service

Effective: [EFFECTIVE DATE] · Last reviewed: August 10, 2026


1. Agreement to these terms

These Terms of Service ("Terms") are a binding contract between you and [LEGAL ENTITY], a [STATE OF FORMATION] [ENTITY TYPE] ("HomeBasket", "we", "us"). They govern your use of the HomeBasket mobile and web applications and any related services (the "Service").

In these Terms, "HomeBasket Parties" means HomeBasket together with its parent, subsidiaries and affiliates, and each of their respective owners, founders, members, shareholders, directors, officers, employees, agents, contractors, licensors and suppliers. Every disclaimer, limitation of liability, release, indemnity and arbitration provision in these Terms applies to and may be enforced by each of the HomeBasket Parties, each of whom is an intended third-party beneficiary of those provisions.

By selecting a button that states you agree to these Terms, you accept these Terms. If you do not accept them, do not create an account or use the Service. Merely visiting a page that links to these Terms does not constitute acceptance.

Section 15 contains a binding arbitration agreement and a class action waiver that affect your legal rights. Please read it.

2. Eligibility

You must be at least 18 years old to create an account or use the Service. The Service is offered only in the United States and is not directed to any other jurisdiction.

You represent that you are not barred from using the Service under applicable law, and that any information you give us is accurate.

3. Your account and your household

You are responsible for your account credentials and for everything done through your account. Tell us promptly at support@homebasket.io if you believe your account has been used without your permission.

A household is a shared workspace. Anything you add to a household — including pantry contents, receipts and purchases, shopping lists, recipes, meal plans, foods to avoid, eating patterns, wellness goals, and calorie targets — may be visible to every member of that household. Do not join a household with people you do not want to receive that information, and do not invite people you do not trust with it. Treat invite codes as secrets; anyone holding a valid code may be able to join and see the household's data.

You can leave a household at any time. Leaving or deleting your account removes your access and your member-specific preferences. It does not delete a shared household or the receipts, pantry, lists, recipes, plans, goals, and purchase history that remain available to other members. If you are the last member, we may delete the household and its contents. The account-deletion screen shows which households will be deleted and which will remain.

3.1 Other people's information. You may enter a food preference or other information that relates to another person, including a minor in your care. If you do, you represent that you have that person's informed permission or the legal authority to act for them; that you have provided any notice and obtained any consent required by law; and that you have told them the information is stored by us and may be visible to household members. Do not enter a diagnosis, medication, symptom, clinical note, or allergy severity.

3.2 Household members can see entries. A food a person avoids, that person's display name, eating patterns, and shared goals may be visible to the whole household. There is no private medical-note feature. Do not record anything in a household that you are not willing for every household member to see.

4. THE SERVICE IS INFORMATIONAL ONLY — NO MEDICAL, HEALTH OR NUTRITIONAL ADVICE

THE SERVICE PROVIDES GENERAL INFORMATION ONLY. IT DOES NOT PROVIDE MEDICAL, HEALTH, NUTRITIONAL, DIETARY, FOOD-SAFETY OR OTHER PROFESSIONAL ADVICE, AND IT IS NOT A SUBSTITUTE FOR SUCH ADVICE. Nothing in the Service is a diagnosis, a treatment, a recommendation, or a professional opinion, and no professional-client relationship of any kind arises from your use of it.

4.1 Foods you avoid and ingredient warnings. The Service may indicate that a product *appears* to contain a food a household member asked us to avoid. Those indications are derived from third-party databases, receipt text, and information users enter. That information is frequently incomplete, outdated, or incorrect. Manufacturers change formulations without notice. Precautionary “may contain,” shared-equipment, and cross-contact information is voluntary and may be absent. HomeBasket does not know why a person avoids a food and does not classify a preference as an allergy.

THE SERVICE NEVER CERTIFIES THAT A FOOD IS SAFE. THE ABSENCE OF A WARNING IS NOT A STATEMENT THAT A FOOD IS SAFE, AND OFTEN MEANS ONLY THAT WE HAD NO DATA. YOU MUST READ THE LABEL ON THE ACTUAL PACKAGE EVERY TIME BEFORE EATING OR SERVING FOOD. DO NOT RELY ON THE SERVICE TO DECIDE WHETHER A FOOD IS SAFE FOR A PERSON WITH A FOOD ALLERGY OR INTOLERANCE.

4.2 Health scores, goals, and nutrition. Product scores and nutrition observations are calculations over third-party data. They describe products or recent purchases in general terms and say nothing about whether a food is appropriate for a particular person. A selected goal (including heart health, blood sugar, or weight loss) changes how general suggestions are ranked; it is not a diagnosis or treatment plan. Calorie targets are user-selected values, not prescriptions. Values for recipes are estimates derived from matched ingredients, not laboratory analysis.

4.3 Freshness. Countdowns are estimates based on general storage guidance and the date of purchase. They cannot know how an item was transported, stored, opened, or handled. They are not a guarantee that food is safe to eat. Most package dates concern quality rather than safety; infant formula is an important exception. Follow the package's storage and handling instructions and authoritative time-and-temperature guidance. When safety is uncertain, discard the food.

4.4 Recipes. Recipes may be generated or adapted by automated systems, or imported from links you supply, and may contain errors of quantity, timing, technique, or ingredient information. Verify cooking temperatures against an authoritative source such as FoodSafety.gov and follow safe food-handling practice.

4.5 Assumption of food decisions. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU ARE RESPONSIBLE FOR VERIFYING LABELS, INGREDIENTS, STORAGE, AND SAFE PREPARATION BEFORE BUYING, COOKING, SERVING, OR EATING FOOD. DO NOT RELY ON THE SERVICE TO PREVENT AN ALLERGIC REACTION, FOODBORNE ILLNESS, OR OTHER INJURY. ASK A PHYSICIAN OR REGISTERED DIETITIAN WHEN A MEDICAL CONDITION OR ALLERGY IS INVOLVED.

4.6 Seek professional advice. Consult a physician or registered dietitian about allergies, intolerances, medical conditions, medication interactions, pregnancy, nursing, infant feeding, or feeding anyone who is immunocompromised. If you believe you are having an allergic reaction or a medical emergency, stop and contact emergency services immediately.

5. Your content

You keep ownership of the content you provide — receipt images, item names, lists, notes, preferences and imported links ("Your Content").

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt, process, transmit, and display Your Content only to provide, secure, maintain, and improve the Service for you and your household, to comply with law, and to enforce these Terms. This includes sending content to the processors disclosed in the Privacy Policy. The licence ends when the content is deleted from active systems, except to the extent needed for legal compliance, dispute resolution, fraud prevention, or isolated backups. Shared household content is not deleted merely because one member leaves.

You represent that you have the right to provide Your Content and that it does not infringe anyone's rights.

Aggregate and de-identified data. We may create and use data that cannot reasonably identify or be linked to a person. We maintain technical and contractual safeguards appropriate to the applicable law, publicly commit not to re-identify it, and require recipients to do the same. We may use such data for lawful purposes, including measuring and improving the Service.

We do not use Your Content to train general-purpose AI models, and we use paid or business API configurations under which our AI providers do not use submitted content for model training. Providers may retain content briefly for abuse prevention or legal compliance as described in the Privacy Policy.

5.1 HomeBasket materials and licence. The Service, software, visual design, HomeBasket-created text and images, and all related intellectual property are owned by HomeBasket or its licensors. Subject to these Terms, HomeBasket grants you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for your own household purposes. No rights are granted except as expressly stated. You may not copy, distribute, sell, sublicense, or create derivative works from the Service except as applicable law permits.

6. Importing recipes and third-party content

If you import a recipe from a link, you are responsible for having the right to do so, and for complying with the terms of the site you took it from. Imported material remains the property of its owner. We keep and display the source attribution.

6.1 Copyright notices. We respond to notices of claimed infringement under the Digital Millennium Copyright Act. Send a notice to our registered agent: [DMCA AGENT NAME], [POSTAL ADDRESS], support@homebasket.io. The notice must include: (a) your physical or electronic signature; (b) identification of the copyrighted work or a representative list; (c) identification and location of the material to be removed; (d) your address, telephone number, and email; (e) a statement that you have a good-faith belief the use is not authorised by the owner, its agent, or law; and (f) a statement, under penalty of perjury, that the notice is accurate and you are authorised to act for the owner. A notice that does not substantially comply with 17 U.S.C. § 512(c)(3) may not be effective.

6.2 Counter-notice. If your content was removed by mistake or misidentification, you may send a counter-notice to the same agent containing: (a) your signature; (b) identification of the removed material and where it appeared; (c) your name, address, and telephone number; (d) a statement under penalty of perjury of your good-faith belief that it was removed or disabled by mistake or misidentification; and (e) your consent to the jurisdiction of the federal district court for your address (or, if outside the United States, any district where we may be found) and acceptance of service from the person who sent the original notice. We will forward a valid counter-notice to the complainant and may restore the material between 10 and 14 business days after receipt unless the complainant notifies us of a court action seeking to restrain the alleged infringement.

6.3 In appropriate circumstances, we terminate repeat infringers. Knowingly and materially misrepresenting that material is infringing, or that it was removed by mistake, may result in liability under 17 U.S.C. § 512(f).

7. Acceptable use

7.1 You agree not to:

7.2 Costs you cause. Some features call paid third-party services on your behalf. If you materially breach Section 7.1 and directly cause unusual, documented third-party costs, you are responsible for those reasonable costs. We may rate-limit, suspend, or terminate abusive access immediately.

7.3 Monitoring and enforcement. We may, but are not obliged to, review content and activity on the Service. We have the right to: cooperate with law enforcement or a court order requiring disclosure of a user's identity; disclose your identity to a third party claiming you have violated their rights; suspend or terminate access for a violation of these Terms; and take legal action for unlawful or unauthorised use. To the extent permitted by law, you release the HomeBasket Parties from claims based solely on reasonable, good-faith enforcement action, but not from claims based on negligence, willful misconduct, or violation of law.

7.4 Security research. We welcome good-faith reports of security issues at support@homebasket.io. Testing that goes beyond what is necessary to demonstrate a problem, that accesses other people's data, that degrades the Service, or that is not promptly and privately reported to us, is not authorised and is not protected by this paragraph.

8. Third-party services and data

The Service depends on third parties, including cloud hosting, AI providers, and public food databases such as Open Food Facts and the USDA FoodData Central. We do not control that data and do not warrant its accuracy. Third-party terms may apply to their content. Open Food Facts data is licensed by its contributors under the Open Database Licence.

9. Fees

The Service is currently offered free of charge. We may introduce paid features on notice. Before any purchase, we will disclose the price, billing period, material restrictions, whether the subscription renews automatically, how to cancel, and any trial terms. Paid features purchased through an app store are billed, renewed, refunded, and cancelled through that store under its terms and applicable law. Deleting your HomeBasket account does not by itself cancel an app-store subscription.

10. Changes to the Service

We may change, suspend or discontinue any part of the Service. We will give reasonable notice of material adverse changes where practicable. We are not liable for any modification, suspension or discontinuation, subject to Section 13.

11. Termination

You may stop using the Service and initiate account deletion within the app. Deletion has the shared-household consequences described in Section 3. We may suspend or terminate your access for breach of these Terms, for legal reasons, or if continuing to provide the Service to you is not reasonably practicable. Sections 3.1, 4, 5, 6, 7.2, 12, 13, 14, 15, 17, 19, 20, 21 and 25 survive termination, together with any other provision that by its nature should.

12. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE HOMEBASKET PARTIES DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED AND STATUTORY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, THAT ANY INFORMATION IN IT IS ACCURATE, COMPLETE OR CURRENT, OR THAT ANY INGREDIENT, NUTRITION, FRESHNESS, RECIPE, OR PERSONALIZED SUGGESTION IS CORRECT.

Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

13. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NO HOMEBASKET PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICE, ON ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE TOTAL AGGREGATE LIABILITY OF THE HOMEBASKET PARTIES FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

THESE LIMITS APPLY TO CLAIMS ARISING FROM RELIANCE ON INFORMATION IN THE SERVICE, INCLUDING INGREDIENT, NUTRITION, FRESHNESS, RECIPE, AND PERSONALIZED SUGGESTION INFORMATION.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, for fraud, or for fraudulent misrepresentation. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

14. Indemnification

To the extent permitted by law, you will indemnify and hold harmless the HomeBasket Parties from third-party claims, losses, and reasonable legal fees to the extent caused by (a) Your Content, (b) your material breach of these Terms, (c) your infringement of another person's rights, or (d) your unlawful or intentional misuse of the Service. This obligation does not apply to the extent a claim results from a HomeBasket Party's negligence, willful misconduct, or violation of law. We may control the defense, and you may not settle a claim in a way that admits fault by or imposes obligations on a HomeBasket Party without our written consent.

15. Dispute resolution; arbitration; class action waiver

15.1 Informal resolution first. Before starting a formal proceeding, the claimant must send an individualized notice to support@homebasket.io that identifies the claimant, describes the facts and legal basis of the dispute, and states the requested relief. The parties will try in good faith to resolve it for 60 days. Any limitation period is tolled during that 60-day period. This section does not prevent either party from seeking urgent temporary relief when needed to prevent immediate harm.

15.2 Binding arbitration. If the dispute is not resolved, you and HomeBasket agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by these Terms, rather than in court. The Federal Arbitration Act governs this Section 15. The arbitrator may award any individual remedy a court could award. A court, not the arbitrator, decides whether the class-action waiver in Section 15.4 is enforceable.

You may choose a hearing by telephone, videoconference, written submissions, or in person in your home county, subject to the AAA Rules. Your filing fee will not exceed the amount required by the AAA Consumer Rules, and we will pay fees we are required to pay under those Rules or applicable law. Each party bears its own legal fees unless the arbitrator awards fees under applicable law. If AAA will not administer a dispute despite the parties' reasonable efforts, a court may appoint an arbitrator under 9 U.S.C. § 5.

15.3 Exceptions. Either party may bring an individual claim in small claims court. Either party may seek injunctive relief in court to protect intellectual property or stop unauthorized access, and a consumer may seek public injunctive relief in court where applicable law does not permit that claim to be arbitrated.

15.4 CLASS ACTION WAIVER. YOU AND HOMEBASKET AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. If this waiver is found unenforceable as to a particular claim, that claim proceeds in court and the rest of this section still applies.

15.5 Coordinated filings. Filings that qualify as a mass arbitration under AAA's Mass Arbitration Supplementary Rules will be administered under those rules and the applicable consumer fee schedule. Nothing in this paragraph authorizes class arbitration or combines claimants' merits without their agreement. Limitation periods are tolled from delivery of a compliant informal notice through the date AAA permits the individual demand to proceed.

15.6 Your right to opt out. You may opt out of arbitration by emailing support@homebasket.io with the subject "Arbitration Opt-Out" within 30 days of first accepting these Terms. Include the name and email associated with your account and an unambiguous statement that you opt out. Opting out does not affect anything else here. We will not adversely change this arbitration agreement for an existing dispute. If we materially change this Section 15, you may reject the change within 30 days after notice by using the same method; the version you previously accepted will govern.

15.7 Governing law and venue. These Terms are governed by the laws of [GOVERNING STATE], without regard to conflict-of-laws rules. For any dispute not subject to arbitration, the state and federal courts located in [GOVERNING COUNTY], [GOVERNING STATE] have exclusive jurisdiction, except that a consumer may bring an eligible small-claims action in the consumer's home county. To the extent permitted by law, each party waives a jury trial for a dispute that proceeds in court. This choice does not deprive a consumer of non-waivable protections of the law of the consumer's state of residence.

16. Apple and Google

If you obtained the app from the Apple App Store, these Terms are between you and HomeBasket, not Apple. Apple is not responsible for the app or its support; maintenance; warranties; product, consumer-protection, or intellectual-property claims; or compliance with law. If the app fails to conform to an applicable warranty, you may notify Apple and Apple may refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce this paragraph. Google is not responsible for the Service merely because you obtained it through Google Play; Google Play's terms also apply.

17. Feedback

If you send us ideas, suggestions or feedback, you grant us an unrestricted, perpetual, irrevocable, royalty-free licence to use them for any purpose without obligation or compensation to you. You are not required to send feedback, and you should not send anything you consider confidential.

18. Beta and AI-assisted features

Parts of the Service — including receipt reading, product identification, recipe import or generation, and meal planning — use automated and machine-learning systems, and some features are previews. Automated systems make mistakes, including confident ones. Do not rely on a result as a sole source of truth; review receipt extraction before confirmation and check the actual product label before buying, serving, or eating. Preview features are provided without a service commitment and may change or be withdrawn. Section 4 applies to their output in full.

19. No reliance

To the extent permitted by law, you agree that you have not relied on a promise about the Service other than one expressly set out in these Terms. This section does not limit liability for fraud, fraudulent misrepresentation, deceptive practices, or another right that cannot lawfully be waived.

20. Time limit on claims

Except for personal-injury claims and claims whose limitation period cannot lawfully be shortened, any claim arising out of or relating to these Terms or the Service must be brought within ONE (1) YEAR after the claimant knew or reasonably should have known of the facts giving rise to it, or it is barred. Some jurisdictions do not permit this limitation, in which case it does not apply.

21. Electronic communications and notices

You consent to receive communications from us electronically — in the app or by email — and agree that they satisfy any legal requirement that a communication be in writing. Legal notices to us must be sent to [POSTAL ADDRESS] with a copy to support@homebasket.io; notices to you may be sent to the email on your account or shown in the app.

22. Downtime

Interruptions, errors, delays and outages happen, some of them outside our control, and parts of the Service may be unavailable at the moment you wanted them. Subject to Section 13 and applicable law, the HomeBasket Parties are not liable for loss or damage caused solely by downtime.

23. Force majeure

Neither party is liable for a failure or delay caused by an event beyond its reasonable control, including outages of cloud, network, or third-party services, acts of government, or natural events. This section does not excuse an obligation that arose before the event, a consumer refund required by law, or reasonable disaster-recovery and security duties.

24. Export and sanctions

You represent that you are not located in, or a national or resident of, any country subject to comprehensive U.S. sanctions, and that you are not on any U.S. government restricted-party list.

25. General

These Terms are the entire agreement between us about use of the Service and supersede prior understandings on that subject. The Privacy Policy and Consumer Health Data Privacy Policy describe our data practices; they are not part of these Terms except where these Terms expressly say otherwise or applicable law requires. Headings are for convenience and do not affect interpretation; "including" means "including without limitation"; and, to the extent permitted by law, these Terms will not be construed against us merely because we drafted them. If a provision is unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver. You may not assign these Terms, and any attempt to do so is void; we may assign them in whole or in part, including in connection with a merger, acquisition or sale of assets or equity, and you consent to that assignment in advance. We may update these Terms and will post the new version with a revised date; material changes will be notified in the app and, where required, will require your renewed acceptance before continued use. Continued use after non-material changes means you accept them.

California consumers. Under California Civil Code § 1789.3, California residents are entitled to this notice: complaints about the Service, or requests for further information, may be sent to support@homebasket.io or [POSTAL ADDRESS]. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Contact: [LEGAL ENTITY], [POSTAL ADDRESS], support@homebasket.io.